Nanooq’s Privacy Statement

We collect personal information from our customers in the regular course of doing business. This statement should answer some of your most frequently asked questions, and lets you know exactly how we’re protecting the information you entrust to us. Whenever possible, we make every attempt to obtain your express consent when collecting sensitive personal information from you. When you place an order with Nanooq, the necessary information we collect to process your order(s), is done so assuming you have consented to the collection of this information.

What personal information do you collect about me?

We collect the following information about you:

  • Name
  • Phone Number
  • Email Address
  • Payment card number
  • Payment card expiry date
  • Purchase history
  • Product/service preferences Customer satisfaction info
  • Opinions about our products and services
  • Interests and hobbies

When you visit our web site, we also collect:

  • what pages you visit on our site
  • what links you click on
  • what other sites you’ve visited recently
How do we use your information?

The main reasons we collect personal information from you are:

  • Contests & surveys
  • Customer relationship management
  • Customer service
  • Delivery services
  • Marketing
  • Fulfill Orders
  • Refunds & returns
  • To administer a loyalty program
  • To complete a sale/transaction
Do We Share Your Personal Information with Third Parties?

We do not share your personal information with any third parties. If and only if, it’s a necessary part of any business transaction, we may disclose your information to another company. For example, pass on your name and address to a courier company to complete a delivery.

How Do We Protect the Information We Collect?

Under the prevailing privacy laws, we are required to use security safeguards to protect the personal information you have provided to us from things like unauthorized persons getting access to it for copying, modifying or destroying it. Federal laws also talk about protecting it from loss or theft, and Quebec laws call for safety measures that will ensure the information is kept confidential.

Can I Opt-Out of Nanooq’s Marketing Communications?

You have the right to opt-out of any and all marketing communications we send to you. A clear, easy to understand and easy to use opt-out option will be visible in all of our promotional material sent to you.

Who Should I contact if I have an Inquiry or Complaint about Nanooq's Privacy Statement and practces?

President, Nanooq Inuit Art

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